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How do I find the right therapist for me? Finding the right therapist for you is the most important step in getting what you need, usually, those who don’t have a good experience with therapy don’t have the right therapist fit. You may want to start with identifying what you want to work on in therapy and seeing if the therapist has experience working with those things, has the right training or credentials for supporting those needs, and/or holds identities that align with your needs or preferences. Trust your gut, if the vibe is off at any point while reading their materials, navigating through their website, or after talking with them, it may not be the right therapist for you. Finding the right therapist may take some time, and it's okay to explore different options until you find the right fit for you and empower yourself to ask for what you want or don’t want!

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While therapy is generally confidential, there are specific exceptions that may require therapists to break confidentiality. These exceptions typically involve situations where there is a risk of harm to the client or others. Some common exceptions include:

Imminent Harm to Self or Others: If a client expresses an immediate threat of harm to themselves or others, therapists may be obligated to disclose information to prevent harm.

Child or Elder Abuse: Therapists are mandated reporters, meaning they must report any suspicion of child abuse or neglect. In some jurisdictions, this may extend to elder abuse.

Court Orders: If a court issues a subpoena or other legal order requiring disclosure of information, therapists may be compelled to comply.

It's essential for clients to discuss confidentiality with their therapists and be aware of the limits and exceptions specific to their jurisdiction and therapist's professional guidelines.

Is therapy confidential?

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green .webp

Therapy offers various benefits, providing a confidential space to explore feelings, develop coping skills, enhance relationships, and break unhelpful patterns, fostering a stronger sense of self. However, it's not necessary at all times and may not always be the right fit for you or your situation. Some may find support through self-reflection or confiding in trusted friends or family. Professional guidance becomes beneficial when specialized expertise is required or getting support outside of yourself and the immediate community isn’t supportive enough.

How is therapy helpful?

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The initial session serves as an introductory meeting, establishing the foundation for the therapeutic relationship. It allows both you and the therapist to assess comfort levels, discuss confidentiality, and go over policies and paperwork. This structured session focuses on gathering background information, understanding your reasons for seeking therapy, exploring relevant history, setting goals, discussing the therapist's approach, and beginning a preliminary assessment of concerns. If you have insurance, the therapist may discuss potential diagnoses based on the information provided, explaining how it affects insurance coverage. Private pay clients are not required to submit or receive a diagnosis after the first session.

What happens during the first session?

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Therapy frequency is flexible and decided collaboratively between you and your therapist! Consider factors such as your specific needs, the nature and severity of concerns, therapy goals, financial or time constraints, and therapist recommendations. While weekly sessions are common, frequency may transition to bi-weekly or monthly based on progress and mutual agreement. Regular communication with your therapist about progress and evolving needs is crucial in guiding these decisions.

How often will I attend therapy?

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There are options for how to afford therapy services at Mosaic! We offer insurance because we believe in providing access to affordable care and although this isn’t always ideal for many people or clinicians, it allows us to serve more people and affordability is a large part of that! We are currently in network with Aetna, United Healthcare/UMR, and Optum. We will soon be in network with Cigna and Anthem BCBS in Colorado. Others prefer to pay for services out of pocket (without insurance) for reasons like wanting more confidentiality, having more choices in therapists, and/or not being told how many and what services you are provided. Prices for each service are listed on the Services page or you can talk about service prices with your therapist at your free initial phone consultation!

How do I afford therapy? Do you take insurance?

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If you have more than one health insurance plan that covers therapy, it's known as having "dual coverage" or "double coverage." The first step would be to determine which insurance plan is considered the primary and which is secondary, as the primary is usually billed first. Be aware of any gaps in coverage, as all responsibility for making sure that insurance is established for payment (if using insurance) is on the client.

What if I have more than one health insurance?

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sage green.webp

Online counseling, whether virtual or via telehealth, provides flexible options like video or phone sessions, proving to be a convenient and effective choice for many. Mosaic prioritizes virtual therapy to enhance accessibility, especially for those facing challenges with in-person care, mobility, busy schedules, or residing in remote areas across 39 states (via PsyPact availability). While research suggests effectiveness comparable to in-person therapy, it's crucial to discuss with your therapist to determine if virtual counseling is suitable for you. Mosaic ensures confidentiality and privacy through its HIPAA-compliant Electronic Health Record (EHR) system and communication via HIPAA-compliant Google Workspace, maintaining consistent protection regardless of the chosen therapy mode.

Is online counseling right for me?

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Pink.jpeg

Finding the right therapist for you is the most important step in getting what you need, usually, those who don’t have a good experience with therapy don’t have the right therapist fit. You may want to start with identifying what you want to work on in therapy and seeing if the therapist has experience working with those things, has the right training or credentials for supporting those needs, and/or holds identities that align with your needs or preferences. Trust your gut, if the vibe is off at any point while reading their materials, navigating through their website, or after talking with them, it may not be the right therapist for you. Finding the right therapist may take some time, and it's okay to explore different options until you find the right fit for you and empower yourself to ask for what you want or don’t want!

How do I find the right therapist for me? 

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teal.png

We ask for as much notice as possible in the case of a missed or canceled appointment, or you may be billed your provider's late cancellation/no-show appointment fee. We understand that life happens, and in some extenuating circumstances, the fee will be waived (e.g. emergencies). Our providers have very tight schedules and waiting lists for open appointments and the more time we have to fill your slot, the better for the therapist and other clients in need.  Our goal is to provide excellent care and in return we ask that our time is valued, which is why we enforce the no-show or late cancellation policy. Click here for more information on this policy.

What is your cancellation, late cancellation, and no-show policy?

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